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• iScripts SupportDesk
• Visit Demo
• 228
• 1614
• Linux,Windows
• MySQL
• Commercial License
• $147
• 4.3
• 13/02/2012
• 24/09/2013
• iScripts.com
• http://www.iscripts.com/supportdesk/
• ticket  support  system  online  helpdesk 

Description:
iScripts SupportDesk is a powerful help desk software with integrated knowledge base. It allows users to submit trouble tickets by email or web form, and email the creator of a trouble ticket when updating or closing out a trouble ticket. The main features include: *Email Piping: Create/Modify tickets based on customer emails automatically *Feature-packed admin and staff section *Flexible Knowledgebase *AJAX powered user interface *Advanced ticket Rule wizard * POP3 / SMTP support *Downloads : Share with your clients common files such as manuals etc in the download section. *Multiple skins to match your web design *Announcements/ News *Ticket Submission : Submit tickets with allowed types of attachments *Quick View Statistics : View ticket and staff statistics in a graphical manner *Reminders *Private Messages *Unlimited Companies *unlimited Departments * Multiple user addition in the CSV format * User Management API . Two months FREE trial for a full license is available.